Responsible for collaborating with cross-functional teams to create, implement and oversee communication plans to drive strategic initiatives.  Position involves crafting compelling narratives, key messages, and communication plans to effectively convey the company’s vision, values, and initiatives. A critical role in shaping the organization’s image through both internal and external channels.

** Location: This position is based out of Milton, ON and may require occasional travel to the home office or other distribution centers (DCs) as needed. ​

What We Offer : 

• Medical, Dental, Prescription Drug, and EAP Benefits after 30 days of employment

• FULL flex benefits program

• Company matching RRSP

• Profit Sharing

• Family culture and advancement opportunities

Essential Functions:

• Responsible for developing, leading and executing on tactical and strategic communication and change projects including communication planning and cross-functional coordination.

• Provide counsel and communication support to cross-functional leaders. Ensure that business initiatives and project teams have the appropriate strategic and tactical communication support. 

• Ensure content adheres to the organization’s messaging and branding guidelines by finding opportunities to rally the organization around a shared understanding and commitment to our goals through multifaceted strategic communication plans.

• Measure impact of engagement and communication programs against core performance metrics, and publicize impact of program to the organization and leadership.

• Perform other duties as assigned.

Knowledge / Skills / Abilities:

• Proven experience with strategic planning, messaging strategy, corporate communications, content development, writing, project management, and presentation development

• Ability to handle sensitive, confidential information, initiatives and/or projects.

• Ability to execute large communication projects in a highly professional, timely and effective manner

• Ability to develop compelling communication strategies. Move skillfully, frequently and seamlessly between strategy development and execution planning

• Ability to work with outside agency resources

• Adept at establishing rapport across a diverse group of individuals, and developing authentic relationships with leaders and peers. Possess a foundation of connectivity across multiple business units and functional areas.  

• Ability to handle multiple priorities and work with tight deadlines

• Highly collaborative style; experience developing and implementing communications strategies

• Demonstrated ability to lead and influence people

• Ability to respectfully challenge and provide strategic thought leadership around the form and content of a communication plan

• Create an environment of authenticity and candor by encouraging the respectful sharing of unique — and sometimes competing — points of view.  

• Relationship builder with the flexibility and finesse to “manage by influence”

• Knowledge of change management discipline and best practices.

• A strong track record as an implementer who thrives on managing a variety of key initiatives concurrently

• High energy, maturity, and leadership with the ability to serve as a unifying force and to position communications discussions at both the strategic and tactical levels

• Sincere commitment to work collaboratively with all constituent groups, including staff, board members, volunteers, donors, program participants, and other supporters

• Self-starter, able to work independently, and entrepreneurial; enjoys creating and implementing new initiatives

• Bilingual in English and French is an asset