Position Summary:

Supports members of the Broadline Sales Team in the areas of customer service, computer reporting, analytics, event planning and administrative responsibilities.

Lieu :

Essential Functions:

• Coordinate, execute business review and presentation materials. Analyze all data to ensure consistency with contract (where applicable).

• Serves as an information resource to Healthcare Sales Representatives, National Account Managers, Logistics, and Sales Support, and works collaboratively with the Healthcare Strategy Specialist.

• Participate in new customer implementation process by attending weekly meetings and providing support in new customer setup.   Responsible for the coordination of internal departments to support new customers.

• Provide organization for Sales Team through the completion of assigned projects.

• Coordinate the order guide process by creating customer item list support and maintaining customer item list. 

• Create standard and ad hoc reports to support sales using Business Objects.  Analyze reports to ensure data integrity.

• Coordinate and schedule meetings and events, such as conference calls, Go To Meetings, customer travel and GFS on-site arrangements. 

• Works directly with customers to resolve opportunities presented by the customer and GFS.  (General inquiries, LTO’s, service & product issues).

• Conduct general administrative activities such as answering phones, filing, answering and typing correspondence, technology needs, processing invoices, ordering office supplies and office support.

• Performs other duties as assigned.

Knowledge / Skills / Abilities:

• High School / Equivalent requried

• Associate Degree Business or related field preferred

• Two to four years previous sales support experience or an equivalent combination of education, training, and experience. 

  Previous Administrative Assistant experience preferred.

• Must have excellent written, verbal, organizational and communication skills as well as problem-solving capabilities.

• Ability to use discretion and make sound judgments.

• Ability to cope with stressful situations and maintain a calm and professional demeanor.

• Must have the ability to multitask, prioritize and be able to work independently or within a team environment.

• Must have good customer service and time management skills.

Equipment / Tools / Technology:

• Desktop or laptop computer 

• Networked printer/copier/facsimile machine

• Microsoft Office products (Excel, Word, PowerPoint, Internet Explorer)

• Google Apps (Gmail, Calendar, Docs, Drive, Sites, Groups)