Essential Functions:

• Manage customer orders

• Acquire new customers

• Penetrate existing accounts 

• Minimize lost business

• Acts as a foodservice consultant who  works as an advocate for their IFS customers helping them achieve their goals through the design and implementation of foodservice systems and GFS Value add solutions 

• Educates customers about products, prices, availability. 

• Utilizes CRM to review and analyze current opportunities, prospects, keep account files updated and accurate 

• Collects all customers balances owing as per company policy 

• Troubleshoots any problems that occur during the order process (Example – Out of stock or short shipped products)

• Develop and maintain customer relationships

• Manage customer accounts receivables within guidelines

• Perform effective route management

• Effective execution of the Selling Cycle

• Possesses strong negotiation skills (You decide on what one is better ) Develop negotiations strategy

• Develop pricing strategies

• Leverage resources to increase route growth

• Deliver effective presentations

• Conduct customer business reviews

• Maintain knowledge of segment through industry magazines and local culinary organizations

• Demonstrate and deliver understanding of Foodservice Industry and operations

• Understand areas of customer focus, including Sales Building, Staffing, Profitability, and Compliance

• Demonstrate effective sampling 

• Explain key features and benefits of Gordon Food Service products

• Understand and leverage the advantages of Gordon Food Service branded products

• Explain Value Added concepts to customers

• Performs other duties as assigned.

Knowledge / Skills / Abilities:

• This position requires customer focus with comprehensive communication skills and the ability to express self verbally.

• Must be a strategic thinker, inquisitive, innovative, and creative in order to build relationships, network, link resources and apply business practices.

• Works effectively in teams and display integrity and honesty to participate and contribute to branch team efforts.

• Must be goal driven, have good organizational and administration skills in order to self manage and develop discipline and be flexible and coachable.

• Must be able to meet and exceed sales performance goals and execute good time and territory management.

• Ability to adapt to frequent changes in program function or new applications