Employee Competencies:  

Leading:

• Adapting

• Communicating Effectively

• Proactively Learning

Living the Culture:

• Serving Others

• Building Trust

• Valuing Differences

Thinking & Decision Making:

• Building Business Knowledge 

• Making Continuous Improvements

• Building Customer Loyalty

Producing Results:

• Influencing Others

• Delivering High Quality Results

• Collaborating 

Essential Functions:

• Serves as the liaison/HR business partner between various HR Shared Services and the division.  Understand the business.  

• Administers internal posting/offer process and translates that to design or deliver HR solutions. 

• Participates in various events including training, wellness, orientation, open enrollment, fairs, and other division HR events.

• Onboards new employees from offer through 90 days, ensuring paperwork completion, screenings and tests, an orientation day, benefits review, and introduction to  Gordon Food Service policies, procedures and culture.  

• Educates leadership on the Performance Management process, understands and leverages the Talent Management Suite, coaches employees and managers on basic employee relations, practice or policy issues, promotes the open door policy. Responds to and investigates complaints. 

• Promotes and educates on the Gordon Food Service Leadership Development initiatives. Facilitates training and monitors required leadership training and development for completion. 

• Plans and supports benefits enrollment processes as well as educating employees and leaders on Gordon Food Service retirement plans, benefits and wellness initiatives, and questions.

• Understands, promotes and supports the Gordon Food Service Diversity and Inclusion vision, guiding principles, and initiatives.

• Supports the management and administration o of Workers Compensation, short and long term disability.  Involved in decision making process regarding claim activities and denials, return to work process, serves as point of contact with employee, manager and Shared Service.

• Provides insights on how to interpret HR metrics such as turnover, new hires, diversity, Departure View and AAP. 

• May perform administrative functions related to general human resources responsibilities to include processing unemployment claims, managing the training database, entering new hires and others as required.

• Administers Off-boarding process, including paperwork processing, retirement information, employee relations, and departure survey, etc..

• Performs other duties as assigned.

Skills & Competencies:

• Demonstrate leading by Gordon Food Service Cornerstone Values

• Strong sense of urgency

• Ability to maintain strict confidentiality

• Excellent communication, presentation skills and problem-solving skills.  

• Thorough understanding of GFS culture, policies and employment-related laws, and regulations.

• Knowledge of current trends and developments in the field

• Ability to develop solutions to a variety of problems of moderate scope and complexity.  Refers to policies and practices for guidance. 

Education / Experience / Tools / Technology:

• HR Experience required

• Post-secondary education in HR 

• Possess well-developed communication skills both written and verbal

• Effective in the planning, prioritization, and timely execution of work

• Knowledge of spreadsheet, word processing, presentation, email, internet and HRIS software applications 

• Embraces and creates change

• Be recognized by the attention to detail, organizational skills, and ability to manage multiple tasks simultaneously

• Have demonstrated an attitude that contributes to employee engagement and positive culture

• Like to work as part of a team

• Experience in a unionized environment – an asset