Coordinator, Multi Unit – Specialty Companies

Full time

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North York, Ontario

Job Location: North York, ON

Work Structure Hybrid (4 days in office)

Essential Functions:

Organizes all essential communication for key projects, e.g. promotions, limited time offers and product changes
Manages order guide process
Reviews internal initiatives from a customer perspective to ensure proper execution
Coordinates new item setup
Directs internal Gordon Food Service teams with new restaurant location openings and closings.
Creates standard and ad hoc reports to support customer use of the Data Warehouse. Analyzes reports to ensure data integrity.
Manages customer product usage through the CRID report and Customer Compliance report
Participates in business reviews as directed by Regional Chain Manager
Serves as the escalation point for any customer service issues requiring additional support. Resolves conflicts.

Knowledge / Skills / Abilities:

Three or more years of customer service, inside sales and/or business experience or an equivalent combination of education, training and experience.
Highly motivated, self starter with a focus on details and accuracy in a fast paced environment
Excellent written, verbal, organizational and communication skills.
Ability to problem solve and develop solutions to a variety of complex business issues with the ability to balance customer needs within the framework of Gordon Food Service business practices.
Ability to multitask, organize, prioritize and work independently or within a team environment
A natural desire to serve our customers

Equipment / Tools / Technology:

Advanced knowledge of SAP, spreadsheets, word processing, presentation and email.
Must be proficient using a computer keyboard.

We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talentcanada@gfs.com and use the words “Accommodation Request” in your subject line.

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