You have questions, and we are here to help! Explore our frequently asked questions and find the answers you need!
We take our customers’ success personally so we strive to offer you many business-building tools and services. These valuable resources, along with our quality products, are available to help fuel the success of your business.
To learn more about our offerings, explore the questions and answers below.
Our Quality Assurance team has a recall system in place with product traceability to inform customers by phone, recall letters, and other postings.
We offer a variety of in-service training to help implement internal training programs in compliance with federal regulations. We also offer ServSafe certification classes to our food service distribution customers for information on HACCP compliance.
We offer Sunrise Basic Training Food Service Series (a DVD series covering many food service topics), multiple resources, as well as ServSafe certification classes for training materials.
Know your local health code, and ask your health inspector for the checklist ahead of time so that you won’t be surprised on the day of the visit. Practice looking for the items on the list, and on the day of the visit, stay calm and relax.
Awareness and diligence are the most important factors in serving customers with food allergies. Consider labeling your menus with clear identifiers of the most common food allergens.
Food safety emails from us are a great way to stay in contact with food safety experts. You’ll also receive information about available ServSafe classes.
We support commercial and healthcare operators through our dedicated Nutrition Resource Centre (NRC), staffed by Registered Dietitians. Through our Dining Manager by DiningRD platform, operators access certified recipes, ingredient analysis, and menu-planning tools designed to meet Health Canada guidelines, CFIA allergen labelling standards, and IDDSI texture-modified framework requirements.
You can reach our Nutrition Resource Centre by emailing nutritionrc@gfs.com.
Visit our Quality Assurance page or our News & Events page for more information.
We have the experience, the people, and many of the tools and resources to help you get your second restaurant up and running. We also offer a variety of customizable value-added solutions to help generate new concepts for your restaurant.
We monitor the foodservice industry for the latest news and trends to keep your business current.
We offer a variety of tools to increase sales, control costs, comply with regulations, and utilize efficient staff.
We provide several solutions to help service the needs of residents/patients through training, compliance information, Dining Manager by DiningRD, and a variety of online solutions.
We have the experience, people, and many of the tools and resources to help you get a restaurant started.
Regulatory compliance can sometimes be a tricky subject. Educate yourself with our resources on compliance, or reach out to our team for more information.
Yes, we have resources available to help food service distribution customers comply with the IRS’ tip-reporting rules. Our customers have access to industry experts who will help with any questions.
We have in-service kits available for food service distribution customers in both the healthcare and education industries to help with training and education.
We have a wide range of articles to help you with best hiring practices. Our food service distribution customers have access to experts who have been in the industry for years, and have compiled the resources to help you find the best staff possible.
We offer many resources to our customers to help address nutritional concerns, including our our Recipe Calculator, and Dining Manager by DiningRD Software.
Because we know your time is valuable, we offer a variety of value-added products and services. Foodservice distribution customers can place orders online, create limited-time offers, and find new on-trend recipes, all on Gordon Ordering, a website exclusively available to our customers.
We understand how important it is to market your operation. That’s why we have chosen a third party that provides a wide range of marketing services to give you a competitive marketing edge.
We offer exclusive consultation to individual businesses through our Customer Development Specialists. These professionals will help you secure repeat customers with tried and true methods.
Once you become a customer, you will have the opportunity to work with a Customer Development Specialist that will be able to advise you on the products and services you need to keep your operation running smoothly.
Gordon Food Service provides nationwide, coast-to-coast foodservice distribution across Canada, serving commercial and non-commercial operators from British Columbia to Atlantic Canada. Supported by regional distribution centres, climate-controlled delivery fleets, and local culinary teams, we deliver broadline food and supply solutions across all ten provinces. Find our CA distribution centres here.
In recognizing the importance of community involvement, and to insure that the contributions available are used for the intended purposes, certain standards have been established for the granting of donations. Please be advised that contributions of funds or products are made to bona fide charitable 501(c)3 and educational groups only. Learn more on the Donations page.
We can meet the needs of a variety of customers. Our food service distribution customers include restaurants, healthcare, and educational facilities, recreational and lodging establishments, and other operators who prepare meals.
Sign up on our Become a Customer page to become a food service distribution customer.
Check out our open positions and submit your application online on the Careers page.
We offer customers an extensive line of private brand, nationally branded, and exclusive products. In addition, we offer an array of specialty products ranging from specialty coffees to specialty meats and cheeses.
Email general questions to info@gfs.com.
English (Canada) English (Canada) 
Français du Canada
Search Our Site…
