Your successful holiday stems from a solid plan. This checklist will help your entire operation shine.
āDonāt leave things to chance for the spring holidays,ā urges Freddy Shier, Gordon Food Service Business Solutions Specialist. āDonāt rely on somebodyās memory of what youāve done before. Write everything down. And start early.ā
With the goal of making St. Patrickās Day, Easter, Cinco de Mayo and Motherās Day holidays as profitable as possible, weāve created a Holiday Planning Checklist. Use it to strategize for these holidaysāor any holidays. It will help you maximize sales, guest counts and customer satisfaction.
Holiday Planning Checklist
Pre-event. Maximize your holiday business by firming up your plans at least 90 days in advance.
āDevelop a marketing-communication plan for each event.
āBegin in-house, online and advertising promotions by highlighting:
- Menu
- Hours
- Price
- Service style
- Parking
- Early reservation awards: Discount? Reward?
āDefine your operational plan:
- Service profile
- Seating, floor plan and reservation method
- Additional seasonal hiring
- Additional tables, chairs, booster seats and other equipment
- Parking solutions with or without valet service
āFinalize your culinary plan:
- Menu
- Additional employees and serving equipment needed
- Menu modifications: Vegan? Gluten-free? Allergen considerations? Signature holiday dishes?
Post-event. Drive post-holiday business by forging connections with holiday guests.
āGather contact information from non-regular/first-time guests using:
- Real-time social-media connections
- Comment cards
- Signup lists
āMarket your next event during the current holidayāe.g., Motherās Day during Easter:
- Incentivize same-day reservations for a next-event: Discount? Special?
āMarket the full dining experience in the post-holiday period:
- Use contact information to drum up business for slower days/periods
- Promote social eventsāwine tastings, theme dinners, etc.āto boost sales and engagement
āEmphasize the concept of ongoing connection in your holiday and post-holiday marketing plans. Communicate:
- Regular hours
- The schedule for regular menu updates and other changes
- Community engagement
Ask your Gordon Food Service Sales Representative for tools to help you get started and products to make your holidays special.


