{"id":25408,"date":"2022-03-14T13:03:15","date_gmt":"2022-03-14T17:03:15","guid":{"rendered":"https:\/\/dev-gordon-food-service-canada.pantheonsite.io\/ideas\/three-ways-technology-helps-your-business\/"},"modified":"2025-07-01T10:28:56","modified_gmt":"2025-07-01T14:28:56","slug":"trois-utilites-de-la-technologie-pour-votre-entreprise","status":"publish","type":"post","link":"https:\/\/gfs.ca\/fr-ca\/ideas\/three-ways-technology-helps-your-business\/","title":{"rendered":"Trois utilit\u00e9s de la technologie pour votre entreprise"},"content":{"rendered":"

Avec les bons outils, vous pouvez accro\u00eetre votre client\u00e8le, augmenter vos profits et g\u00e9rer votre \u00e9quipe.<\/h2>\n

La prolif\u00e9ration des technologies en restauration a am\u00e9lior\u00e9 les choses \u00e0 bien des \u00e9gards, mais elle peut aussi \u00eatre source de confusion et de d\u00e9cisions difficiles. Comment \u00eatre certain que la technologie choisie correspond \u00e0 vos objectifs commerciaux? Quels r\u00e9sultats votre entreprise doit-elle attendre de l\u2019ajout d\u2019un nouvel \u00e9l\u00e9ment technologique?<\/p>\n

Comme le nombre d\u2019entreprises technologiques au service du secteur de la restauration se multiplie, il est utile de les classer dans des cat\u00e9gories g\u00e9n\u00e9rales qui refl\u00e8tent la mani\u00e8re dont elles sont cens\u00e9es aider votre entreprise. La plupart des solutions technologiques sont destin\u00e9es \u00e0 aider les restaurants dans au moins un de ces trois domaines :<\/p>\n

    \n
  1. Am\u00e9lioration de l\u2019exp\u00e9rience client;<\/li>\n
  2. Augmentation de la rentabilit\u00e9;<\/li>\n
  3. Gestion et optimisation du personnel.<\/li>\n<\/ol>\n

    Voyons chacun d\u2019eux de plus pr\u00e8s et examinons les diff\u00e9rents types de technologies \u00e0 votre disposition.<\/p>\n

    Am\u00e9lioration de l\u2019exp\u00e9rience client;<\/h3>\n

    Les clients s\u2019attendent de plus en plus \u00e0 ce que la technologie soit pr\u00e9sente lors de leur interaction avec un restaurant, que ce soit sur place ou en ligne. Pour cr\u00e9er une exp\u00e9rience positive, il est essentiel d\u2019exposer vos atouts num\u00e9riques.<\/p>\n

    Cr\u00e9ation et gestion de sites Web.<\/strong><\/a> Le premier contact du client avec votre entreprise se fait souvent sur votre site Web, qui se veut aussi parfois une plateforme de commande et de r\u00e9servation en ligne.<\/p>\n

    Commande en ligne et livraison.<\/strong> <\/a>Avec l\u2019essor r\u00e9cent de la restauration ailleurs que sur place, les clients magasinent de plus en plus leurs options en ligne. <\/p>\n

    R\u00e9servations.<\/a>.<\/strong> Ces plateformes permettent aux clients de planifier leur visite, de modifier facilement leurs plans, et surtout, d\u2019\u00e9viter les files d\u2019attente.<\/p>\n

    Paiement automatis\u00e9 et sans contact.<\/strong><\/a> Ces technologies offrent plusieurs avantages aux clients, d\u2019une s\u00e9curit\u00e9 accrue \u00e0 la possibilit\u00e9 de payer rapidement et au moment qui leur convient. <\/p>\n

    Gestion de la relation client et fid\u00e9lit\u00e9.<\/strong><\/a> Utilisez vos donn\u00e9es pour mettre en place un syst\u00e8me de gestion de la relation client. Faites la promotion d\u2019\u00e9v\u00e9nements et de menus sp\u00e9ciaux et personnalisez les messages destin\u00e9s \u00e0 vos clients assidus ou non.<\/p>\n

    Traiteur et \u00e9v\u00e9nements.<\/strong><\/a> Pensez \u00e0 fournir une automatisation accrue et un sentiment d\u2019imm\u00e9diatet\u00e9 aux clients qui recherchent des locaux pour des \u00e9v\u00e9nements et des services de traiteur.<\/p>\n

    Augmentation de la rentabilit\u00e9;<\/h3>\n

    Dans une certaine mesure, toute technologie devrait viser une augmentation de la rentabilit\u00e9. Les \u00e9l\u00e9ments mis en \u00e9vidence ici sont \u00e9troitement li\u00e9s \u00e0 la surveillance des charges d\u2019exploitation et \u00e0 l\u2019am\u00e9lioration des r\u00e9sultats.<\/p>\n

    Gestion des stocks.<\/a> <\/strong>Le bon logiciel de gestion des stocks vous aidera \u00e0 \u00e9viter les pertes de produits, \u00e0 g\u00e9rer les co\u00fbts et \u00e0 ex\u00e9cuter les processus de mani\u00e8re efficace.<\/p>\n

    Co\u00fbt des recettes.<\/a> <\/strong>Ces outils facilitent l\u2019\u00e9laboration et l\u2019adaptation des recettes de m\u00eame que la tarification des plats, ce qui influe directement sur la rentabilit\u00e9.<\/p>\n

    Achats.<\/strong><\/a> Une bonne solution d\u2019achat simplifiera la gestion des relations avec les fournisseurs et augmentera la rentabilit\u00e9 de vos processus.
    \n 
    \n    Assistant virtuel \u00e9crit ou vocal.<\/strong><\/a> D\u00e9veloppez votre service \u00e0 la client\u00e8le \u00e0 moindre co\u00fbt et lib\u00e9rez du temps pour que vos employ\u00e9s puissent se consacrer \u00e0 d\u2019autres t\u00e2ches.<\/p>\n

    Automatisation en cuisine<\/strong>.<\/a> . Ce domaine en pleine expansion peut vous permettre d\u2019automatiser des t\u00e2ches simples en cuisine et d\u2019ainsi en faire plus avec moins d\u2019employ\u00e9s.<\/p>\n

    Gestion et optimisation du personnel.<\/h3>\n

    Votre personnel est le pilier de votre restaurant. Qu\u2019il s\u2019agisse de recruter de nouveaux employ\u00e9s ou de fid\u00e9liser votre \u00e9quipe, la technologie doit vous permettre d\u2019am\u00e9liorer les processus, de communiquer efficacement et d\u2019automatiser les t\u00e2ches de gestion de base. <\/p>\n

    Ressources humaines. <\/strong><\/a>Il existe une vari\u00e9t\u00e9 de solutions pour simplifier les fonctions li\u00e9es aux ressources humaines pour votre \u00e9quipe.<\/p>\n

    Paie<\/a>. <\/strong>La gestion de la paie peut \u00eatre un v\u00e9ritable casse-t\u00eate, mais il existe de nombreux logiciels qui simplifient le processus.<\/p>\n

    Embauche<\/a>. <\/strong>. Les restaurants doivent constamment trouver et embaucher des personnes qualifi\u00e9es. Et le bon logiciel de recrutement peut s\u2019av\u00e9rer pr\u00e9cieux.<\/p>\n

    La cr\u00e9ation de l\u2019horaire<\/a>.<\/strong> La transparence et la flexibilit\u00e9 des horaires peuvent \u00eatre majeures pour retenir le personnel et \u00e9viter les p\u00e9nuries.<\/p>","protected":false},"excerpt":{"rendered":"

    The right tools can increase your customer base, drive profits and manage your team. The proliferation of restaurant technology has improved restaurant operations in many ways, but it also has the potential to create confusion and difficult decisions. How can you be certain technology aligns with your business goals? What results should your operation expect […]<\/p>\n","protected":false},"author":19,"featured_media":26693,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[122,123,112,69,111,113],"tags":[],"class_list":["post-25408","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-catering-small-business","category-hotels-hospitality","category-restaurant-bars","category-running-your-business","category-healthcare","category-university"],"acf":[],"yoast_head":"\nThree ways technology helps your business | Gordon Food Service<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gfs.ca\/fr-ca\/ideas\/trois-utilites-de-la-technologie-pour-votre-entreprise\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Three ways technology helps your business\" \/>\n<meta property=\"og:description\" content=\"The right tools can increase your customer base, drive profits and manage your team. 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