{"id":25402,"date":"2022-08-25T10:08:04","date_gmt":"2022-08-25T14:08:04","guid":{"rendered":"https:\/\/dev-gordon-food-service-canada.pantheonsite.io\/ideas\/make-a-clean-first-impression\/"},"modified":"2025-07-01T10:04:40","modified_gmt":"2025-07-01T14:04:40","slug":"une-premiere-impression-impeccable","status":"publish","type":"post","link":"https:\/\/gfs.ca\/fr-ca\/ideas\/make-a-clean-first-impression\/","title":{"rendered":"Une premi\u00e8re impression impeccable"},"content":{"rendered":"<h2>Fixez des normes \u00e9lev\u00e9es afin que les clients le remarquent \u00e0 leur arriv\u00e9e.<\/h2>\n<p>Dans l\u2019industrie alimentaire, la propret\u00e9 est primordiale. Outre les r\u00e9percussions \u00e9videntes sur la sant\u00e9, un espace propre am\u00e9liore votre entreprise dans son ensemble. Peu importe la qualit\u00e9 de la nourriture ou du service, si les clients trouvent l\u2019endroit malpropre, ils en garderont une impression n\u00e9gative.&nbsp;<\/p>\n<p>D\u00e8s que les clients franchissent votre porte, ils se mettent imm\u00e9diatement \u00e0 \u00e9valuer votre \u00e9tablissement. Les statistiques d\u2019un r\u00e9cent <a href=\"https:\/\/www.forbes.com\/sites\/serenitygibbons\/2018\/06\/19\/you-have-7-seconds-to-make-a-first-impression-heres-how-to-succeed\/?sh=61525a6656c2\">article de Forbes<\/a> montrent qu\u2019il ne faut que sept secondes \u00e0 un consommateur pour \u00e9tablir sa premi\u00e8re impression d\u2019un espace et d\u2019une entreprise.<\/p>\n<p>Sept secondes, \u00e7a semble terriblement rapide, mais, quand on y pense, c\u2019est logique. M\u00eame si ce court instant ne fournit que des bribes d\u2019information, il d\u00e9terminera la totalit\u00e9 de l\u2019exp\u00e9rience du client avec votre entreprise. \u00c0 partir de ce moment, toutes les autres r\u00e9actions passeront par cette premi\u00e8re impression. C\u2019est ce qu\u2019on appelle le filtre de la premi\u00e8re impression, et <a href=\"https:\/\/www.executive-impressions.com\/blog\/not-waste-7-seconds-first-impression\">vous ne pouvez pas vous permettre de manquer votre coup<\/a>. Apr\u00e8s tout, il y a bien une part de v\u00e9rit\u00e9 dans l\u2019expression \u00abvous n\u2019aurez jamais une deuxi\u00e8me chance de faire une bonne premi\u00e8re impression\u00bb.&nbsp;<\/p>\n<h3>La valeur ajout\u00e9e de la propret\u00e9<\/h3>\n<p>Les espaces publics sont importants. Pour gagner la confiance des consommateurs, il faut absolument donner la meilleure image possible de son \u00e9tablissement d\u00e8s les premiers instants, car personne n\u2019est \u00e0 l\u2019abri d\u2019une impression n\u00e9gative.<\/p>\n<ul>\n<li>Avez-vous \u00e9t\u00e9 frapp\u00e9 par une odeur de renferm\u00e9 lorsque vous avez franchi la porte?<\/li>\n<li>Le serveur a-t-il omis de nettoyer un d\u00e9g\u00e2t sur la table avant que vous ne vous assoyiez?<\/li>\n<li>Est-ce que tout allait bien jusqu\u2019\u00e0 ce que vous alliez dans la salle de bain?<\/li>\n<\/ul>\n<p>Les clients se font imm\u00e9diatement une id\u00e9e de la propret\u00e9, et il est ensuite impossible de transformer le d\u00e9go\u00fbt en ravissement. Si vous partez du bon pied, les clients pardonneront plus facilement vos autres d\u00e9fauts, un avantage qui peut s\u2019av\u00e9rer pr\u00e9cieux si vous \u00eates en manque de personnel ou si vous devez modifier votre menu en raison des restrictions impos\u00e9es par la cha\u00eene d\u2019approvisionnement. Voici quelques statistiques int\u00e9ressantes sur le sujet :<\/p>\n<ul>\n<li>51 % des clients vont laisser passer un service m\u00e9diocre si l\u2019espace est propre et accueillant.<\/li>\n<li>57 % d\u00e9clarent que la propret\u00e9 de la table est plus importante que la qualit\u00e9 de la nourriture.<\/li>\n<li>73 % disent qu\u2019une salle de bain malodorante est pire que la r\u00e9ception d\u2019une mauvaise commande.<\/li>\n<\/ul>\n<h3>La perfection par la planification&nbsp;<\/h3>\n<p>Il est \u00e9vident qu\u2019une apparence propre et accueillante est essentielle \u00e0 votre succ\u00e8s aupr\u00e8s des clients, mais ce n\u2019est qu\u2019une partie de l\u2019\u00e9quation. Si le succ\u00e8s consiste en la rencontre entre le talent et les possibilit\u00e9s, alors vos employ\u00e9s (votre talent) ont \u00e9galement beaucoup d\u2019influence.<\/p>\n<p>Les choses n\u2019arrivent pas par accident. Un nettoyage r\u00e9gulier doit \u00eatre pr\u00e9vu. Prendre le temps d\u2019\u00e9laborer une proc\u00e9dure normalis\u00e9e pour le nettoyage portera ses fruits au quotidien.&nbsp;<\/p>\n<p>Si vous disposez d\u2019un calendrier des t\u00e2ches pr\u00e9cis indiquant ce qui doit \u00eatre fait, \u00e0 quel moment et par qui, l\u2019efficacit\u00e9 de la r\u00e9alisation de ces t\u00e2ches augmentera. Votre espace sera mieux organis\u00e9 et, surtout, les personnes qui s\u2019y trouvent seront plus en s\u00e9curit\u00e9.&nbsp;<\/p>\n<h3>Le r\u00e9sultat : de meilleures affaires<\/h3>\n<p>N\u2019ayez pas peur de signaler aux clients que vous prenez le nettoyage au s\u00e9rieux. L\u2019utilisation de d\u00e9sinfectants pour les mains et d\u2019affiches indiquant les proc\u00e9dures et les mesures prises par le personnel et la direction leur montreront que l\u2019environnement dans lequel ils mangent est propre et s\u00fbr. Et la confiance que vous cr\u00e9ez peut favoriser votre r\u00e9ussite.&nbsp;<\/p>\n<p>Dans cette optique, la direction \u00e0 prendre semble claire. En gardant votre espace propre et en signalant que c\u2019est important pour vous, vous renforcez la confiance des consommateurs, qui en parleront \u00e0 d\u2019autres, notamment dans les m\u00e9dias sociaux.<\/p>\n<p>En fin de compte, le but, c\u2019est d\u2019avoir des clients fid\u00e8les qui reviendront encore et encore et qui recommanderont \u00e0 leur famille et \u00e0 leurs amis un endroit qu\u2019ils savent s\u00fbr et propre.&nbsp;<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Set high standards, so diners notice when they walk through the door. Clean is king in the food industry. Aside from obvious health implications, a clean space enhances your overall business. Regardless of the quality of food or service, a space perceived as unclean will leave customers with a negative impression.&nbsp; The moment customers walk [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":26687,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[122,68,123,112,69,111,113],"tags":[],"class_list":["post-25402","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-catering-small-business","category-culinary-ideas","category-hotels-hospitality","category-restaurant-bars","category-running-your-business","category-healthcare","category-university"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Make a clean first impression | Gordon Food Service<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gfs.ca\/fr-ca\/ideas\/une-premiere-impression-impeccable\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Make a clean first impression\" \/>\n<meta property=\"og:description\" content=\"Set high standards, so diners notice when they walk through the door. Clean is king in the food industry. Aside from obvious health implications, a clean space enhances your overall business. Regardless of the quality of food or service, a space perceived as unclean will leave customers with a negative impression.&nbsp; The moment customers walk [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/gfs.ca\/fr-ca\/ideas\/une-premiere-impression-impeccable\/\" \/>\n<meta property=\"og:site_name\" content=\"Gordon Food Service\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/GordonFoodService\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-25T14:08:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-01T14:04:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/gfs.ca\/wp-content\/uploads\/2023\/01\/foodscape-cleaning.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"760\" \/>\n\t<meta property=\"og:image:height\" content=\"402\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Cody Rivers\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@cody.rivers@gfs.com\" \/>\n<meta name=\"twitter:site\" content=\"@GFSDelivers\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Cody Rivers\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Make a clean first impression | Gordon Food Service","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/gfs.ca\/fr-ca\/ideas\/une-premiere-impression-impeccable\/","og_locale":"fr_CA","og_type":"article","og_title":"Make a clean first impression","og_description":"Set high standards, so diners notice when they walk through the door. 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