{"id":25379,"date":"2022-11-21T10:11:18","date_gmt":"2022-11-21T15:11:18","guid":{"rendered":"https:\/\/dev-gordon-food-service-canada.pantheonsite.io\/ideas\/mind-your-manners-for-a-positive-dining-room-experience\/"},"modified":"2026-02-12T12:57:57","modified_gmt":"2026-02-12T17:57:57","slug":"mind-your-manners-for-a-positive-dining-room-experience","status":"publish","type":"post","link":"https:\/\/gfs.ca\/en-ca\/ideas\/mind-your-manners-for-a-positive-dining-room-experience\/","title":{"rendered":"Mind your manners for a positive dining room experience"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-make-a-good-impression-with-courteous-consistency-that-puts-guests-at-ease\">Make a good impression with courteous consistency that puts guests at ease.<\/h2>\n\n\n\n<p>Who says etiquette doesn\u2019t matter? Well-trained food and nutrition services team members play a critical role in guest satisfaction, and their good manners create a positive dining experience.<\/p>\n\n\n\n<p>The little things people might not notice at first add up. Having a dining room ready for service makes a good first impression and leads to a lasting impression that pays off.<\/p>\n\n\n\n<p>A correctly set table, clean chairs, crisp table coverings, appealing dinnerware, spot-free glasses and utensils will set the table for success.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-add-comfort-with-consistency\">Add comfort with consistency<\/h3>\n\n\n\n<p>Seal the deal with service etiquette that expands on that consistency and improves the dining experience. Guests are comfortable and eat better when they know what to expect. Here are some steps for proper service etiquette:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Serve food from the guest\u2019s left side, with your left hand.\u00a0<\/li>\n\n\n\n<li>Serve beverages from the guest\u2019s right side, with your right hand.\u00a0<\/li>\n\n\n\n<li>If the situation calls for something different, just remember:\n<ul class=\"wp-block-list\">\n<li>When serving from the left of the guest, use your left hand.\u00a0<\/li>\n\n\n\n<li>When serving from the right of the guest, use your right hand.\u00a0<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Clear food and beverages from the guest\u2019s right side.\u00a0<\/li>\n\n\n\n<li>Never reach in front or over a guest while serving.\u00a0<\/li>\n\n\n\n<li>Say \u201cexcuse me\u201d before serving or clearing.\u00a0<\/li>\n\n\n\n<li>Place an entr\u00e9e plate with the main protein closest to the guest.<\/li>\n\n\n\n<li>Always be courteous. Do not interrupt guests\u2019 conversations.<\/li>\n\n\n\n<li>Ask the guest if you \u201cmay remove\u201d uneaten foods. Ask if they would prefer something else to eat.<\/li>\n\n\n\n<li>Seek help from team members and be willing to assist your team as needed.<\/li>\n\n\n\n<li>Do everything you can to say yes if a guest makes a special request.\u00a0<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-make-guests-aware-of-choices\">Make guests aware of choices<\/h3>\n\n\n\n<p>Everyone has different preferences, so it\u2019s best to offer choices when possible. Here are things to consider:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Don\u2019t assume guests will always want the same thing, day after day.<\/li>\n\n\n\n<li>It\u2019s a mistake to pre-pour coffee because the guest regularly drinks it.\n<ul class=\"wp-block-list\">\n<li>Offering choices can reduce food waste.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Be flexible and accommodate requests when possible.\n<ul class=\"wp-block-list\">\n<li>Individual mealtime habits may differ greatly.<br>\u00a0<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Make a good impression with courteous consistency that puts guests at ease. Who says etiquette doesn\u2019t matter? Well-trained food and nutrition services team members play a critical role in guest satisfaction, and their good manners create a positive dining experience. The little things people might not notice at first add up. Having a dining room [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":26665,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[122,123,112,69,111],"tags":[],"class_list":["post-25379","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-catering-small-business","category-hotels-hospitality","category-restaurant-bars","category-running-your-business","category-healthcare"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Mind your manners for a positive dining room experience | Gordon Food Service<\/title>\n<meta name=\"description\" content=\"Elevate your guest experience with proper restaurant service etiquette. 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Discover front-of-house staff training tips and dining room advice.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/gfs.ca\/en-ca\/ideas\/mind-your-manners-for-a-positive-dining-room-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"Gordon Food Service\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/GordonFoodService\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-11-21T15:11:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-12T17:57:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/gfs.ca\/wp-content\/uploads\/2023\/01\/2-WOW-IC-Mind-Your-Manners-760x400_0.png\" \/>\n\t<meta property=\"og:image:width\" content=\"760\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Cody Rivers\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@cody.rivers@gfs.com\" \/>\n<meta name=\"twitter:site\" content=\"@GFSDelivers\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Cody Rivers\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Mind your manners for a positive dining room experience | Gordon Food Service","description":"Elevate your guest experience with proper restaurant service etiquette. 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